> For the complete documentation index, see [llms.txt](https://docs.yoplanning.support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yoplanning.support/yoplanning-academie/yoplanning-au-quotidien/paiement-et-transactions-sur-yoplanning/comment-effectuer-un-remboursement/remboursement-total-dune-commande.md).

# Remboursement Total d'une Commande

Lorsque vous avez besoin de rembourser entièrement une commande, suivez les étapes suivantes :

1. Assurez-vous que le solde des paiements de la commande est à zéro.
2. À ce stade, le remboursement est complet et vous avez la possibilité de supprimer la commande.
3. Gardez à l'esprit que même après la suppression, les détails de la commande seront conservés dans les archives.
4. Pour consulter l'historique des paiements, rendez-vous dans la section Paiement pour consulter la liste des transactions.
5. À partir de là, vous pouvez vérifier à quoi correspondaient les paiements effectués.

Notez que la suppression de la commande est optionnelle et dépend de la politique de gestion des commandes de votre entreprise.


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