# Online Sale ### Introduction Selling online on **Yoplanning.pro** is not limited to simply collecting payments on your website. It is based on a **complete distribution architecture**, designed to allow providers of sports and cultural activities to sell online, **without technical complexity**, and with **several possible business models**. Yoplanning is both: * **Management and planning software**, * and an **online sales platform**, capable of connecting your offers to different channels: website, booking modules, partners, resellers and marketplaces. This guide presents the overall operation of online sales on Yoplanning, the different channels available, as well as the **two methods of handling sales fees**. *** ### Online sales: a broader, multi-channel vision In Yoplanning, online sales refer to **any transaction carried out outside the counter**, regardless of the channel used. When a customer makes an online payment, it can come from several sources. #### External bookings **External bookings** allow customers who are not part of your organization to purchase your services online. These reservations can be made: * via a **booking module integrated into your website**, * via a **direct booking link**, * or via **partner channels**. This is the foundation of Yoplanning's online sales: opening your schedule to an external audience, in real time, with automatically calculated availabilities. *** #### Partner and reseller sales Yoplanning allows you to integrate **sales made by partners**, within a controlled framework. This includes: * local partners, * tourist offices, * resellers, * or structures operating multiple stores or sales channels. Partner sales are an integral part of the Yoplanning ecosystem and are treated as full-fledged online sales, with order tracking, payments and commissions. *** #### Marketplaces (local or national) Yoplanning is designed to work with **marketplaces**, whether local, territorial or national. In this context: * Your activities are sold on third-party platforms. * Yoplanning remains the **central management system**, * Availability, orders, and participants are synchronized. This allows you to broaden your visibility without multiplying the tools. *** ### Two operating modes for online sales Yoplanning offers **two distinct models** for managing expenses related to online sales. The choice of method depends on your strategy and your payment method. *** ### "Yoplanning Software" mode In **software mode**, your team uses Yoplanning like a classic SaaS tool. #### Principle * **Online payment fees are borne by your organization**. * Transactions are processed via your payment provider (Stripe, Payline, etc.). * Yoplanning does not add any fees to the end customer. #### Use Cases This mode is suitable if: * You wish to maintain a **strictly identical price** between the counter and the web, * You are integrating online sales as a complementary channel, * You are using **Payline** or another provider other than Stripe. *** ### "Yoplanning Platform" mode The **Yoplanning platform mode** is based on a different model, inspired by tourism and hospitality standards. #### Principle * **Yoplanning platform fees are borne by the end customer**. * These fees are **automatically added to the amount paid** during online payment. * For your organization, **using Yoplanning is free of platform costs related to online sales**. This gives you access to an advanced booking and planning tool, **without directly bearing the costs of online sales**. *** #### Technical compatibility ⚠️ **Platform mode is only compatible with Stripe.** * Stripe is required to activate this mode. * Other payment methods (e.g., Payline) do not allow this functionality. *** #### Existing customers: switch to platform mode All Yoplanning customers can **switch to platform mode**, provided that: 1. **Switch to Stripe** as your payment solution, 2. Request activation of platform mode from Yoplanning support. This transition does not impact: * your products, * your sessions, * your schedule, * nor your customer data. *** ### The booking modules The **booking modules** are the main entry point for online sales. They allow: * to display your available activities, * to sell real-time sessions, * to collect online payments, * to automatically apply pricing rules, options, promo codes and availability. The modules can be: * integrated into your website, * used as standalone booking pages, * tailored for partners or resellers. {% content-ref url="/pages/X8ojUJL1HFYbeXUI5QOO" %} [Booking Module](/en/yoplanning-academy/yoplanning-parametrage/module-de-reservation.md) {% endcontent-ref %} *** ### Create an online store (selling equipment) Yoplanning also allows you to create an **online store**, dedicated to selling unplanned equipment or services. This includes, for example: * equipment, * options, * insurance, * additional services. These sales are integrated into the same ordering, payment and tracking system as activity bookings. {% content-ref url="" %} {% endcontent-ref %} *** ### Payment solutions #### Stripe Stripe is the solution recommended by Yoplanning. * Required for **Yoplanning platform mode**. * Compatible with standard online sales. * Enables modern management of payments and financial flows. #### Payline Monext Payline is only available in **Yoplanning software mode**. * The costs are then borne by the team. * The platform mode is not compatible with Payline. {% content-ref url="/pages/oQSIUwBxcIFmq6q1t6Uq" %} [Payline setup procedure](/en/yoplanning-academy/yoplanning-parametrage/vente-en-ligne/procedure-de-mise-en-place-de-payline.md) {% endcontent-ref %} *** ### Conclusion Online sales on **Yoplanning.pro** is a **complete distribution system**, going far beyond simple payment processing. Thanks to : * powerful booking modules, * multi-channel management (website, partners, marketplaces), * two distinct economic models, * and a platform mode allowing you to **sell online without platform costs for your organization**, Yoplanning adapts to all sales strategies of activity providers. By mastering these tools and choosing the mode that suits your organization, you have a robust, scalable solution that is aligned with current online sales standards in tourism and leisure. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.yoplanning.support/en/yoplanning-academy/yoplanning-parametrage/vente-en-ligne.md?ask= ``` The question should be specific, self-contained, and written in natural language. 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