Customer pick-up point management
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The "Pick-up points" feature in Yoplanning.pro allows you to define specific locations where participants of an activity can be picked up. This feature is useful when some members of a group need to be picked up at different locations before joining the main activity. Pick-up points should not be confused with meeting points, which are the locations where the activity takes place.
Access Recovery Point Management:
From the Dashboard, go to the Administration section.
Click on Resources to access resource management.
Create a new recovery point:
Click New to add a new resource.
In the resource type, select Recovery Point.
Fill in details such as the name of the location, a description, and possibly a time difference from the start of the activity (positive or negative).
Adding recovery points to a session:
When creating or editing a session, you can add the defined recovery points as options.
Participants will be able to choose their preferred collection point at the time of registration.
Clarify Locations: Make sure the description of each pickup point is clear to avoid confusion among participants.
Schedule Coordination: If pick-up points are far apart, adjust schedules so that all participants can arrive at the activity on time.
Not to be confused with the meeting point: The pick-up point is only to pick up participants before the activity. The meeting point is the geolocated location where the activity takes place.
Error in assigning recovery points: If participants complain of confusion about their recovery location, check the clarity of the descriptions and clearly communicate the available options.
Deadlines not met: If the deadlines indicated are too tight, re-evaluate the travel time between each pick-up point and the activity.
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