Remove a reseller from my team
PreviousBack-office for business introducers, multi-teamNextManagement of Resellers and Business Introducers for Groups
Last updated
The “Delete a reseller” functionality allows you to manage the list of your resellers within your team. It helps you maintain an up-to-date list of active resellers and remove those who are no longer part of your network.
Go to the "Products" section
From the dashboard, click on Administration.
From the drop-down menu, select Products.
Open the "Resellers" tab
In the Products section, click on the Resellers tab.
A list of all your resellers is displayed.
Remove a reseller
Find the retailer you want to remove from the list.
Click the Remove button next to the reseller name.
Confirm the deletion in the pop-up window that appears.
Deleting a reseller is irreversible. If you delete a reseller by mistake, you will need to:
Re-invite the dealer.
Reprogram all of the products assigned to it.
Check the information before deleting: Make sure the selected retailer is the one you want to delete to avoid any errors.
Contact the reseller: Before removing a reseller, it is recommended that you contact them to inform them of your decision and explain the reasons for removal.
Error: The "Delete" button is not visible
Solution: Make sure you have the necessary administrative rights to perform this action. If you don't see the "Delete" button, contact your team administrator to obtain the required permissions.
Last updated