> For the complete documentation index, see [llms.txt](https://docs.yoplanning.support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yoplanning.support/en/yoplanning-academy/yoplanning-parametrage/gestion-des-revendeurs-et-apporteurs-daffaires/guide-dutilisation-pour-revendeurs-comment-utiliser-yoplanning.md). # User guide for resellers: How to use Yoplanning ### **Introduction** Yoplanning provides resellers with an efficient platform to manage shared products and process orders. As a reseller, you can activate shared products, place orders, and manage payments without directly accessing supplier details. ### **Enable Vendor Shared Products** * Log in to your Yoplanning account. * Navigate to the `Administration` section, then select `Booking Module`. * Click on the `Product` tab at the top of the page. * Use the filter to select your supplier and view shared products. * Grayed-out products are not yet activated. Check the desired products, then activate them using the button in the top right corner. ### Delete a shared activity as a reseller Before deleting an activity, the reseller must contact the supplier to inform them. Indeed, deleting the activity from their Team does not affect the activity displayed by the supplier: it will always remain marked as sold on their side. It is therefore essential that the reseller stays in contact with their supplier and ensures that the activity is no longer sold on both sides. ### **Configure the reservation module for online sales** * If you want to use the booking module for online or direct sales, connect a payment method. * Go to `Administration`, then `Configuration`, and select `Online Sales`. * Connect or activate a Stripe account to manage online payments. * If you are only doing counter sales, this step is not necessary. ### **Manage Orders** * View and manage your orders from the `Orders` menu on the left side. * Search orders by customer name. * Please note that orders placed directly by the supplier will not be visible in your interface. Only orders you have entered will appear. ### **Tips and best practices** * You can group multiple suppliers into your team without them having access to your interface. This allows you to easily manage various offers. * In the staff list, you can remove access to suppliers if necessary. * **Important: When an activity or order is modified, whether by the reseller or the service provider, both parties must notify each other.** Indeed, modifications are made manually and are not automatically synchronized. Good communication between the reseller and the service provider is therefore essential to avoid inconsistencies. ### **Common Problems and Solutions** * **Problem: If a shared product is not displayed** **Solution:** Check that you have selected the correct supplier in the filter. * **Problem: Payment module** **Solution:** Make sure your Stripe account is properly connected and activated. By following these steps and tips, you will be able to use Yoplanning effectively as a reseller, managing products and orders optimally while ensuring good coordination with your suppliers. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.yoplanning.support/en/yoplanning-academy/yoplanning-parametrage/gestion-des-revendeurs-et-apporteurs-daffaires/guide-dutilisation-pour-revendeurs-comment-utiliser-yoplanning.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.