# Back-office for business introducers, multi-team

### What is this feature for?

The back office dedicated to business introducers allows a professional who recommends clients to different teams (structures using Yoplanning) to view, via a single interface, the orders generated thanks to their recommendations. This multi-team dashboard centralizes all useful information, regardless of the partner with whom you collaborate.

### How to access the business development back office?

1. **Only one email to use**:
   * The common identifier for all your business relationships is your **email address**.
   * Make sure to **always provide the same email address** to your partners when registering in their systems.
2. **Back office registration**:
   * Go to the following URL: 👉 <https://yoplanning.pro/signup/business-provider>
   * Use the email address your partners have registered for you.
   * Create your password, then validate.
3. **Connection**:
   * Once your account is created, log in to <https://yoplanning.pro> with your credentials.

### What can be viewed in the back office?

* The **list of orders** placed in all partner **teams** that have identified you as a contributor.
* **Details of customers** (within the limits of accessible data) who have made purchases through you.
* The information is sorted **by team**, which allows you to view the results of your recommendations according to each partner.

### Usage tips and best practices

* **One email = consolidated view**: always use the **same email address** with all your partners to centralize data.
* **Check your role**: Ask each of your partners to **register you as a business introducer** with the correct email address in their Yoplanning instance.
* **Keep your password safe** and do not share it.

### Common Problems and Solutions

#### No orders displayed

* Check that the partner has correctly identified you as a contributor with **exactly the same email address**.
* Make sure that orders have been placed by customers you have referred.

#### Access denied or forgotten password

* Use the **"Forgot Password"** feature on the login page to reset your password.

#### I only see some of my partners

* This means that some of your partners have not yet entered your email address in their Yoplanning. Contact them to correct this.