> For the complete documentation index, see [llms.txt](https://docs.yoplanning.support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yoplanning.support/en/yoplanning-academy/yoplanning-parametrage/gestion-des-options-ressources-materielles-et-immaterielles/mettre-en-place-une-assurance-annulation/mise-en-place-de-lassurance-annulation-meetch.md).

# Setting up Meetch Cancellation Insurance

### Feature Description

You have subscribed to a contract with Meetch cancellation insurance, here is how to implement it in your Yoplanning. <mark style="background-color:yellow;">**Attention prerequisite, you must have asked Yoplanning support to activate the Meetch module.**</mark>

#### Steps to Use the Feature

**1. Access the Hardware Section**

1. Log in to your Yoplanning.pro account.
2. In the left menu, go to **Administration** > **Resources**.

**2. Create a resource for Insurance**

1. Click on **Add Resource**.
2. Fill in the basic information:
   * **Name**: Meetch Cancellation Insurance.
   * **Type:** Insurance
   * **Description**: Insurance for reservation cancellation.
   * **Price**: Set the insurance rate **as a percentage**.

**3. Tag and Template Configuration**

1. Under **Tags**, select the **Meetch** type tag.
2. In the **Model** field that appears under the tag, enter the reference provided by Meetch technical support.

**4. Save the resource**

1. Click **Save** to save the new hardware item.

#### Usage Tips and Best Practices

**Price Selection**

* **Relative Value**: Set a percentage of the total service rate (for example, 2.5%).

**Transparent Communication**

* Clearly inform your customers about the terms and conditions of cancellation insurance at the time of booking.

#### Common Mistakes and Solutions

**Problem: Difficulty Integrating Insurance**

* **Solution**: Check that the Meetch model reference is correct and contact Yoplanning support if necessary.

**Problem: Incorrect Fare Calculation**

* **Solution**: Make sure the percentage or fixed amount is configured correctly in the hardware.


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