> For the complete documentation index, see [llms.txt](https://docs.yoplanning.support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yoplanning.support/en/yoplanning-academy/yoplanning-au-quotidien/tableau-de-bord-et-statistiques./tableau-de-bord/heures-vendues-vs-heures-encadrees-quelle-difference.md).

# Hours sold vs. hours supervised, what's the difference?

**It's simple!**

* **Hours sold:** the total number of hours purchased by your customers (eg: 10 customers book a 2-hour activity, that's 20 hours sold).
* **Supervised hours:** the number of hours actually worked by your teams (e.g.: 10 clients x 2 hours of activity = 2 supervised hours).

**Why make a difference?**

* **Measuring your profitability:**
  * **Hours Sold:** calculates revenue per hour sold (revenue / number of hours sold).
  * **Framed hours:** calculates the cost of hours worked by your teams.
* **Compare and Optimize:**
  * Compare hours sold and hours framed to obtain your margin rate.
  * Optimize your human and material resources based on your data.

**In summary:**

* Hours sold = customer billing
* Framed hours = distributed time tracking.

**Yoplanning.pro helps you track these two key indicators for better management of your business.**


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