> For the complete documentation index, see [llms.txt](https://docs.yoplanning.support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yoplanning.support/en/yoplanning-academy/yoplanning-au-quotidien/paiement-et-transactions-sur-yoplanning/configurer-stripe-systeme-de-paiement-securise.md).

# Configure Stripe - Secure Payment System

## Configure Stripe - Secure Payment System

### What is the Stripe feature used for?

Stripe allows you to securely collect online payments through the Yoplanning.pro app. It's essential for enabling online sales and collecting payments from your customers 24/7.

### How to connect Stripe to Yoplanning?

#### Steps to access Stripe setup

1. Log in to [Yoplanning.pro](https://yoplanning.pro).
2. In the left menu, click on **Administration**.
3. Select **Configuration**.
4. Click on **Online Sales**.
5. Click on the **Connect or Create Stripe Account** button.

#### Two possible cases

**1. You already have a Stripe account**

* Click on **Login**.
* Authorize Yoplanning to access your Stripe account.
* Connection is instant and your payments will be processed through this account.

**2. You don't have a Stripe account yet**

* Click on **Create an account**.
* Fill in the requested information: identity, bank details, ID, etc.
* Stripe guides you step by step.
* You will be able to cash out immediately, but funds will only be released after full account validation.

### Best practices and advice

* **Prepare your documents**: Have your bank details, ID and SIRET number handy.
* **Payment Tracking**: Use the **Payments** section in Yoplanning to view all collections.
* **Stripe Confirmation Email**: Remember to validate the email sent by Stripe after creating the account.

### Common Problems and Solutions

| Issue                           | Solution                                                                   |
| ------------------------------- | -------------------------------------------------------------------------- |
| I am not receiving my transfers | Check that your Stripe account is validated with all supporting documents. |
| I can't connect to Stripe       | Try another browser or contact <support@yoplanning.com>.                   |
| My customers cannot pay online  | Make sure **online selling** is enabled and Stripe is connected.           |

### Additional information

* Yoplanning has negotiated **favorable transaction fees** with Stripe.
* For details of the fees applied, contact our sales department via <support@yoplanning.com>.


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