> For the complete documentation index, see [llms.txt](https://docs.yoplanning.support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yoplanning.support/en/yoplanning-academy/yoplanning-au-quotidien/paiement-et-transactions-sur-yoplanning/comment-effectuer-un-remboursement/remboursement-partiel-dune-commande.md).

# Partial Refund of an Order

When receiving a partial refund, it is necessary to modify the order to reflect the correct amount. Follow these steps:

1. Open the relevant order.
2. Click on the **Three Little Dots Menu** at the top right to edit it.
3. Edit the command lines as follows:
   * **To delete items**: Delete the uninvoiced item lines.
   * **To adjust amounts**: Change quantities or prices to match the partial amount refunded.
4. Make sure the final order amount matches the payment actually received.
5. Click the **Save** button to save the changes.

#### Importance of the Correspondence Between the Order and the Services

It is crucial to ensure that order details accurately reflect the services actually performed. This ensures transparency and maintains trust between supplier and customer. Inconsistencies can cause misunderstandings and erode the reliability of the billing process. An accurate order record also allows for accurate recordkeeping, essential for financial management and tax compliance.


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