Activate contactless payment on your phone (Tap to Pay via Stripe)

Tap to Pay allows you to collect contactless payments from your customers directly on your smartphone, without needing a Bluetooth card reader. The customer simply holds their card or phone near your device, and the payment is processed.

This guide explains how to check that everything is ready, and then how to activate Tap to Pay mode in the Yoplanning app.

Before we begin: prerequisites

1. A Stripe Express Account Tap to Pay only works with a Stripe Express account. If your payment account is a Stripe Standard account, mobile contactless payment cannot be activated. If you are unsure about your account type, please contact Yoplanning support.

2. A compatible phone

• Android: compatible (feature available).

• iPhone (iOS): Also compatible. Make sure your iOS is up to date.

3. Up-to-date app Your Yoplanning app must be version 2.7.0 or higher, on both Android and iOS. Update the app from the Play Store or App Store if necessary.

Enable Tap to Pay in the app

Once the prerequisites are met, in the mobile app, when accepting a payment, use the toggle button between Bluetooth reader and Tap to Pay. Select Tap to Pay to collect the payment directly on the phone.

You can then bring the customer's card or phone close to your device to validate the payment.

Contactless payment limits

As with all contactless payments, a limit applies per transaction:

Country	Touchless ceiling
France	50 €
Canada	250 CAD

Beyond this amount, payment may require entry of the card code, depending on the device and the customer's card.

The Tap to Pay mode is not appearing?

If the Tap to Pay button is unavailable or if activation fails:

1. Check that your application is version 2.7.0 or higher.

2. Check that your phone and its system (Android / iOS) are up to date.

3. If the problem persists, contact Yoplanning support: activating mobile contactless sometimes requires a setting in your account configuration, which our team can do for you.