> For the complete documentation index, see [llms.txt](https://docs.yoplanning.support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yoplanning.support/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning.md). # Manipulation and management of orders in Yoplanning ### [Manage orders on Yoplanning.pro](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/gerer-les-commandes-sur-yoplanning.pro.md) With Yoplanning, you can easily manage all your orders in one place. Whether you need to create a new order, track the status of an existing order, or manage payments, Yoplanning makes the process simple and intuitive. ### [Modify an order on Yoplanning.pro](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/modifier-une-commande-sur-yoplanning.pro.md) Yoplanning allows you to easily modify an existing order. Whether you need to change the main customer, adjust a rate or add a session to an order, you can do it quickly and easily with Yoplanning. ### [Determine the main customer](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/determiner-le-client-principal-dune-commande.md) With Yoplanning, you can easily determine the main customer for each order. This allows you to keep track of who is responsible for the order and facilitate communication with the customer. ### [Modify a rate](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/modification-du-tarif-dans-une-commande-sur-yoplanning.pro.md) Yoplanning allows you to easily modify the prices of your orders. Whether you need to apply a special rate or make a discount, Yoplanning makes the process simple and easy. ### [Manage discounts on quotes, orders or invoices](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/gestion-des-remises-sur-les-devis-commandes-et-facture.md) Displaying the discount and setting the standard price. ### [Delete all or part of an order on Yoplanning.pro](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/supprimer-tout-ou-partie-dune-commande-sur-yoplanning.pro.md) If you need to delete an order or part of an order, Yoplanning makes it easy to do so. Whether you need to delete a session of an order or the entire order, Yoplanning gives you the control you need. ### [Search for orders](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/faire-une-recherche-dans-les-commandes-sur-yoplanning.pro.md) Yoplanning gives you the ability to easily search for specific orders. Whether you need to find an order by customer, date, or status, Yoplanning makes searching quick and easy. ### [Resend an online order confirmation by email](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/envoyer-une-confirmation-de-commande-par-email-sur-yoplanning.pro.md) If a customer needs an order confirmation resent, Yoplanning makes it easy for you to do so. You can resend an order confirmation by email directly from Yoplanning. ### [Create a Credit for a Customer](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/creer-un-credit-pour-un-client-ou-utiliser-un-credit-existant.md) Yoplanning allows you to create a credit for a customer. This can be useful if a customer needs to cancel a reservation or if you want to offer a credit to a customer for a future reservation. ### [Use a customer's credit or prepaid plan](#utiliser-le-credit-ou-le-forfait-prepaye-dun-client) Yoplanning allows you to use a customer's credit to pay for any service in an order. You can use it as a prepaid package or simply to postpone a previously scheduled activity, cancel ### [Add a session to an order on Yoplanning.pro](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/ajouter-une-session-dans-une-commande-sur-yoplanning.pro.md) With Yoplanning, you can easily add a session to an existing order. Whether you need to add an additional session to an order or create a new order with multiple sessions, Yoplanning makes the process simple and easy. ### [Sell an unplanned product](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/vendre-un-produit-non-planifie-de-yoplanning.pro.md) Yoplanning also allows you to sell unplanned products, such as equipment, drinks or goodies. You can easily add these products to an order and invoice them accordingly. ### [Order status](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/personnalisation-de-letat-des-commandes-de-yoplanning.pr.md) Yoplanning allows you to easily track the status of your orders. Whether you need to know if an order has been paid, if it is pending or if it has been cancelled, Yoplanning gives you all the information you need. ### [Charge cancellation fees](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/facturer-des-frais-dannulation-sur-yoplanning.pro.md) With Yoplanning, you can easily manage cancellation fees and refunds to customers. Whether you need to apply a cancellation fee to an order or process a refund. ### [Self-monitoring and sales monitoring](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/suivie-des-ventes-et-encaissements.md) Yoplanning offers you sales tracking and self-monitoring tools to help you manage your business efficiently. You can easily track your sales, control your inventory and manage your finances with Yoplanning. ### [Group activities on the quote or order](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/grouper-des-activites-sur-le-devis-ou-la-commande-dans-yoplanning.pro.md) Yoplanning allows you to easily group activities on a quote or order. This can be useful if you offer activity packages or if you want to offer discounts for group bookings. ### [Special rates in orders](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/ajouter-un-tarif-dans-un-element-dune-commande..md) With Yoplanning, you can easily apply special rates to your orders. Whether you need to offer a discount for a group booking, a special rate for a certain time of year, or a promotional rate for a new activity, Yoplanning gives you the control you need. ### [Merge Orders](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/fusionner-des-commandes.md) Allows you to group all order lines from multiple orders into a single order. ### [Credit or Customer Credit or Purchase Voucher](/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning/informations-generales-sur-les-avoirs-et-leur-fonctionnement..md) Distinction between assets, customer credits and vouchers in Yoplanning. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.yoplanning.support/en/yoplanning-academy/yoplanning-au-quotidien/manipulation-et-gestion-des-commandes-dans-yoplanning.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.