# Export customer emails

**How to Export Customer Emails**

### **Steps to Export Customer Emails**

**1. General Export**

**Access the feature**

* Go to the **"Administration"** menu of **Yoplanning.pro**.
* Click on the **"Customers"** section.
* Choose the **"Referring Customer"** option in **"Type".**

**Run the export**

* Click on the **three small dots** at the top right of the window.
* Select **"Export Data"** to download the email list.

**Note:** The customer list includes **everyone registered in the system**. **Referring customers** are those listed in an **order header** or who have **made a payment**, thus representing your **primary customer base**.

**2. Export according to a participant filter**

**Access the feature**

* Go to the **"Sessions"** menu on the left of the schedule.
* Click on the **"Participants"** tab.

**Apply a filter**

* Select the **filter that matches your needs** (e.g., participants from last month, participants in a specific product).

**Run the export**

* Click on the **three small dots** at the top right of the window.
* Select **"Export Data"** to get the filtered list of emails.

### **Usage Tips and Best Practices**

* **Filter Check:** Make sure the filters applied accurately match your needs before exporting.
* **Respect for Confidentiality:** Use customer data in compliance with confidentiality and personal data protection standards.

### **Common Problems and Solutions**

* **Problem: Incomplete Export** **Solution:** If the export does not contain all the expected emails, check and adjust your filters.
* **Problem: Access Difficulties** **Solution:** Make sure you have the necessary access rights in Yoplanning.pro to perform exports. *(your user may not have the right to perform this type of operation which is protected by GDPR regulations)*

### **Integration with Emailing Systems**

For more advanced management, Yoplanning.pro offers the ability to connect an external email system via the [Zapier](https://zapier.com/apps/yoplanning/integrations) application. See the corresponding article for more details on this integration.