> For the complete documentation index, see [llms.txt](https://docs.yoplanning.support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yoplanning.support/en/general-principles/assistant-ia-yoplanning-capacites-et-utilisation.md).

# Yoplanning AI Assistant: Capabilities and Use

## What is the Yoplanning AI assistant?

The Yoplanning AI Assistant is a co-pilot integrated into your interface (<mark style="background-color:green;">**AI Assistant button, bottom left**</mark>) that has in-depth knowledge of how Yoplanning works and can act directly within your account, just like a member of your support team. It single-handedly resolves over 90% of our users' common questions and requests.

## What he can do for you

The AI ​​assistant can now do **almost everything** in your Yoplanning account:

**Answering your questions**

* Explain how a Yoplanning feature, setting, or concept works.
* To guide you step by step through a procedure.

**View your data**

* Orders, invoices, payments, participants, scheduling, staff, revenue, occupancy rate...

**Create, modify or configure directly in your account**

* Customers
* Products, sessions and internships
* Orders
* Payments
* Resources
* Staff members and roles
* Taxes
* Promo codes
* Booking engine
* Resellers
* Places and tags
* Order status
* Planning notes and unavailability
* Content of emails and SMS messages (templates, texts)

In summary: if you can do it manually in Yoplanning, first ask the AI ​​assistant to do it for you.

## The only thing he can't do (for now)

The AI ​​assistant cannot send emails directly to clients on your behalf — for example, asking it to email an invoice to a client. For security reasons, it cannot initiate communication with your clients itself.

On the other hand, it can help you prepare or write this content (the body of an email, a template for an SMS...); it is then up to you to send it.

## How to use it properly

As with any request, the quality of the response depends on the quality of your question:

1. **Be specific**: describe concretely what you want to do or the problem encountered.
2. **Provide references**: order ID (REF), name or email of the customer/staff concerned, name of the product or session.
3. **One request at a time:** For more reliable actions and responses, separate your distinct requests.

If the assistant is unable to answer your request, you can ask them directly to connect you with support or escalate your request. Find all the details on the [Support (Contact Us)](/en/general-principles/support-contactez-nous.md) page.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.yoplanning.support/en/general-principles/assistant-ia-yoplanning-capacites-et-utilisation.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.