Why can't I see all the staff on the schedule?

Introduction

If you're not seeing all of your team members on the Yoplanning schedule, there could be several reasons why. This could be due to an issue with role permissions or enabled filters that are restricting the view. Here's how to identify and resolve this issue.

Possible causes and solutions

Insufficient role permissions

You may not have the appropriate role to view all staff. Only certain roles have the necessary rights to view all schedules. Solution: Contact your administrator to review and adjust your role if necessary.

Filters active on the schedule

Filters may be enabled, limiting the display of visible staff on the schedule. Solution: Check and disable unnecessary filters

Steps to disable unnecessary filters

• At the top right of the Yoplanning interface, click on the potentiometer icon to open the filter settings.

• Go to the "Staff" tab.

• Make sure all unnecessary filters are unchecked.

• Make sure the "Show empty lines" option is enabled. If it is disabled, staff members with no sessions or only absences may not appear.

Conclusion

By checking your role permissions and adjusting your view filters, you should be able to see all staff on the schedule. If the issue persists, your organization may have specific restrictions in place. In this case, contact your administrator for more information.

Introduction

If you're not seeing all of your team members on the Yoplanning schedule, there could be several reasons why. This could be due to an issue with role permissions or enabled filters that are restricting the view. Here's how to identify and resolve this issue.

Possible causes and solutions

Insufficient role permissions

You may not have the appropriate role to view all staff. Only certain roles have the necessary rights to view all schedules. Solution: Contact your administrator to review and adjust your role if necessary.

Filters active on the schedule

Filters may be enabled, limiting the display of visible staff on the schedule. Solution: Check and disable unnecessary filters

Steps to disable unnecessary filters

• At the top right of the Yoplanning interface, click on the potentiometer icon to open the filter settings.

• Go to the "Staff" tab.

• Make sure all unnecessary filters are unchecked.

• Make sure the "Show empty lines" option is enabled. If it is disabled, staff members with no sessions or only absences may not appear.

Conclusion

By checking your role permissions and adjusting your view filters, you should be able to see all staff on the schedule. If the issue persists, your organization may have specific restrictions in place. In this case, contact your administrator for more information.