# Why can't I see all the staff on the schedule? ### Introduction If you're not seeing all of your team members on the Yoplanning schedule, there could be several reasons why. This could be due to an issue with role permissions or enabled filters that are restricting the view. Here's how to identify and resolve this issue. ### Possible causes and solutions #### **Insufficient role permissions** You may not have the appropriate role to view all staff. Only certain roles have the necessary rights to view all schedules. **Solution**: Contact your administrator to review and adjust your role if necessary. #### **Filters active on the schedule** Filters may be enabled, limiting the display of visible staff on the schedule. **Solution**: Check and disable unnecessary filters **Steps to disable unnecessary filters** * At the top right of the Yoplanning interface, click on the potentiometer icon to open the filter settings. * Go to the **"Staff"** tab. * Make sure all unnecessary filters are unchecked. * Make sure the "Show empty lines" option is enabled. If it is disabled, staff members with no sessions or only absences may not appear. ### Conclusion By checking your **role permissions** and adjusting your **view filters**, you should be able to see all staff on the schedule. If the issue persists, your organization may have specific restrictions in place. In this case, contact your administrator for more information. ### Introduction If you're not seeing all of your team members on the Yoplanning schedule, there could be several reasons why. This could be due to an issue with role permissions or enabled filters that are restricting the view. Here's how to identify and resolve this issue. ### Possible causes and solutions #### **Insufficient role permissions** You may not have the appropriate role to view all staff. Only certain roles have the necessary rights to view all schedules. **Solution**: Contact your administrator to review and adjust your role if necessary. #### **Filters active on the schedule** Filters may be enabled, limiting the display of visible staff on the schedule. **Solution**: Check and disable unnecessary filters **Steps to disable unnecessary filters** * At the top right of the Yoplanning interface, click on the potentiometer icon to open the filter settings. * Go to the **"Staff"** tab. * Make sure all unnecessary filters are unchecked. * Make sure the "Show empty lines" option is enabled. If it is disabled, staff members with no sessions or only absences may not appear. ### Conclusion By checking your **role permissions** and adjusting your **view filters**, you should be able to see all staff on the schedule. If the issue persists, your organization may have specific restrictions in place. In this case, contact your administrator for more information. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.yoplanning.support/en/faq/faq-generale/pourquoi-je-ne-vois-pas-tous-les-staffs-sur-le-planning.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.