> For the complete documentation index, see [llms.txt](https://docs.yoplanning.support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yoplanning.support/en/faq/faq-generale/faq-ordre-de-priorite-des-staffs-avec-le-planning-ia-staffs-potentiels.md).

# FAQ: Staff Priority Order with AI Planning (Potential Staff)

### What is this feature for?

When you use **AI Scheduling** with **potential staff**, Yoplanning automatically assigns sessions to available staff members. The assignment order follows a hierarchical ranking that you define yourself. This allows you to prioritize certain staff members when booking a session from AI Scheduling.

***

### How to define the order of priority?

1. **Access the staff list**
   * Log in to Yoplanning.pro.
   * Go to **Menu > Administration > Staffs**.
2. **Open sort mode**
   * Click on the **"Three small dots"** menu at the top right.
   * Select **"Sort"**.
3. **Set the order**
   * Reorder staff rows by dragging and dropping, from highest priority (top) to lowest priority (bottom).
   * The order defined here will be used for assigning sessions in the AI Schedule.

***

### Best practices

* **Check Context**: Sorting only works if the **Context** filter is set to **"Current Team"**.
* **Update regularly**: Adjust the order based on seasonal availability and skills.
* **Use Tags**: Combine sorting with skill tags to optimize distribution.

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### Common Problems and Solutions

| Issue                        | Possible cause                                    | Solution                                         |
| ---------------------------- | ------------------------------------------------- | ------------------------------------------------ |
| The order does not apply     | The "Context" filter is not set to "Current Team" | Select "Current Team" and start sorting again    |
| Inconsistent attribution     | Sorting not updated for a long time               | Reorganize staff according to current priorities |
| Staff ignored in attribution | Staff not defined as "potential" in the product   | Check the associated product settings            |

***

**In summary**: The order you define in the staff list is the order Yoplanning follows to automatically assign sessions when a staff is potentially available in the AI Planning.


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