> For the complete documentation index, see [llms.txt](https://docs.yoplanning.support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yoplanning.support/en/faq/faq-des-staffs/reserver-a-nouveau-rebooking.md).

# Réserver à nouveau (Rebooking)

### What is the purpose of this feature?

The **"Rebook"** feature allows staff to quickly create a new private lesson for a client from a completed session. It simplifies follow-up and retention of regular clients by automatically generating a new, identical session and an order with a payment link.

***

### How do I use the "Rebook" feature?

#### Detailed steps

1. **Access your schedule**
   * Log in to [Yoplanning.pro](https://yoplanning.pro).
2. **Select a completed session**
   * Click on a **private lesson** whose date has passed.
   * The **“Book again”** button appears only for **completed** sessions.
3. **Click on “Book again”**
   * A window opens, displaying the **next 6 days** available to copy the session into a new session.
4. **Choose the desired day**
   * Select one or more days of the coming week (up to D+6).
   * The system automatically checks your **availability** in the schedule.
5. **Automatic validation**
   * A **new session** is created on the chosen date, **at the same times** and with the same product and the same client.
   * An **order** and a **payment link** are immediately sent to the customer by email.

***

### Best practices and usage tips

* Use this feature **right after the end of a lesson** to maintain continuity with your client.
* Check that your **schedule is up to date** to avoid availability conflicts.
* If you need to **change the schedule**, contact an administrator before creating the new session.

***

### Important limitations and rules

* The "Book again" button **is only visible on a past session**.
* It is **not possible to change the schedule** via this action.
* The operation will fail if the necessary staff or resources are **unavailable** on the selected date.
* All **staff members** can use this feature, without any particular restrictions.

***

### Common problems and solutions

| Issue                                   | Probable cause                                       | Solution                                            |
| --------------------------------------- | ---------------------------------------------------- | --------------------------------------------------- |
| The button does not appear              | The session is still to come                         | Wait for the session to actually end                |
| Unavailability message                  | The staff is already scheduled for another activity. | Choose another day or contact the administrator     |
| The customer does not receive the email | Incorrect address or spam filter                     | Check the customer's email address in their profile |

***

### Quick summary

**Rebook** = 1 click to create the same lesson another day. ➡️ Saves time, ensures continuity of service, and allows for automatic payment.


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