# FAQ - [General FAQ](https://docs.yoplanning.support/en/faq/faq-generale.md) - [Understanding Totals in a Different Dates Reference System on Yoplanning.pro](https://docs.yoplanning.support/en/faq/faq-generale/comprendre-les-totaux-dans-un-referentiel-de-dates-differentes-sur-yoplanning.pro.md) - [Automatic discount or reduction from a reseller](https://docs.yoplanning.support/en/faq/faq-generale/discount-ou-reduction-automatique-sur-un-revendeur.md) - [Using the statistical dashboard on Yoplanning.pro](https://docs.yoplanning.support/en/faq/faq-generale/explication-des-chiffres-du-tableau-de-bord-statistiques-sur-yoplanning.pro.md) - [Find your Team ID on Yoplanning.pro](https://docs.yoplanning.support/en/faq/faq-generale/trouvez-votre-id-de-team-sur-yoplanning.pro.md) - [Pricing for SMS messages sent from Yoplanning.pro](https://docs.yoplanning.support/en/faq/faq-generale/tarification-des-sms-envoyes-depuis-yoplanning.pro.md) - [Find my Yoplanning invoices](https://docs.yoplanning.support/en/faq/faq-generale/recuperation-de-factures-dans-yoplanning.md) - [Staff Notification of Session Assignments](https://docs.yoplanning.support/en/faq/faq-generale/notification-des-staffs-sur-les-affectations-de-session.md) - [Staff Management](https://docs.yoplanning.support/en/faq/faq-generale/gestion-des-staffs.md) - [FAQ: Tax Issues on Orders, Quotes or Invoices](https://docs.yoplanning.support/en/faq/faq-generale/faq-problemes-de-taxes-sur-les-commandes-devis-ou-factures.md) - [Email in spam and delivery problem](https://docs.yoplanning.support/en/faq/faq-generale/email-dans-le-spam-et-probleme-de-delivrance.md) - [3D Secure from the Merchant's Perspective](https://docs.yoplanning.support/en/faq/faq-generale/3d-secure-du-point-de-vue-du-commercant.md) - [Examples of sites using Yoplanning](https://docs.yoplanning.support/en/faq/faq-generale/exemples-de-sites-utilisant-yoplanning.md) - [Why can't I see all the staff on the schedule?](https://docs.yoplanning.support/en/faq/faq-generale/pourquoi-je-ne-vois-pas-tous-les-staffs-sur-le-planning.md) - [Why can't I send a confirmation email? (faq/faq-generale/pourquoi-ne-puis-je-pas-envoyer-de-mail-de-confirmation.md)](https://docs.yoplanning.support/en/faq/faq-generale/why-cant-i-send-a-confirmation-email-faq-faq-generale-pourquoi-ne-puis-je-pas-envoyer-de-mail-de-con.md) - [Pourquoi les sessions sur mon planning sont-elles estompées ?](https://docs.yoplanning.support/en/faq/faq-generale/pourquoi-les-sessions-sur-mon-planning-sont-elles-estompees.md) - [Pourquoi les sessions disparaissent-elles lorsque je les crée en 'non assigné' ?"](https://docs.yoplanning.support/en/faq/faq-generale/pourquoi-les-sessions-disparaissent-elles-lorsque-je-les-cree-en-non-assigne.md) - [Comment m'assurer que la ligne "non assignée" soit vide pour le lendemain ?](https://docs.yoplanning.support/en/faq/faq-generale/comment-massurer-que-la-ligne-non-assignee-soit-vide-pour-le-lendemain.md) - [Pourquoi le nom et prénom sont en double et je n'ai pas le téléphone dans les participants ?](https://docs.yoplanning.support/en/faq/faq-generale/pourquoi-le-nom-et-prenom-sont-en-double-et-je-nai-pas-le-telephone-dans-les-participants.md) - [Why do some orders not turn into invoices?](https://docs.yoplanning.support/en/faq/faq-generale/pourquoi-certaines-commandes-ne-se-transforment-pas-en-facture.md) - [What is ResaOne?](https://docs.yoplanning.support/en/faq/faq-generale/quest-ce-que-resaone.md) - [How to reconcile reseller orders?](https://docs.yoplanning.support/en/faq/faq-generale/comment-faire-le-pointage-des-commandes-revendeurs.md) - [FAQ: Creating a booking module for business introducers with a payment link.](https://docs.yoplanning.support/en/faq/faq-generale/faq-creer-un-module-de-reservation-pour-apporteur-daffaires-avec-un-lien-de-paiement..md) - [Can I withhold fees paid to my staff?](https://docs.yoplanning.support/en/faq/faq-generale/puis-je-faire-une-retenue-sur-les-honoraires-verses-a-mon-staff.md) - [FAQ: Why are automatic resources not visible in a command?](https://docs.yoplanning.support/en/faq/faq-generale/faq-pourquoi-les-ressources-automatiques-ne-sont-pas-visibles-dans-une-commande.md) - [Minimum number of participants required for booking: why is it not possible?](https://docs.yoplanning.support/en/faq/faq-generale/minimum-de-participants-a-la-reservation-pourquoi-ce-nest-pas-possible.md) - [Why Yoplanning doesn't offer manual payment validation after booking](https://docs.yoplanning.support/en/faq/faq-generale/pourquoi-yoplanning-ne-propose-pas-de-validation-manuelle-du-paiement-apres-reservation.md) - [How to change the time of repeated sessions on Yoplanning?](https://docs.yoplanning.support/en/faq/faq-generale/comment-modifier-lheure-des-sessions-repetees-sur-yoplanning.md) - [My session has disappeared from my schedule, what should I do?](https://docs.yoplanning.support/en/faq/faq-generale/ma-session-a-disparu-de-mon-planning-que-faire.md) - [FAQ: Staff Priority Order with AI Planning (Potential Staff)](https://docs.yoplanning.support/en/faq/faq-generale/faq-ordre-de-priorite-des-staffs-avec-le-planning-ia-staffs-potentiels.md) - [FAQ: Making a Reservation from the Back Office – Modifying Quantity and Availability](https://docs.yoplanning.support/en/faq/faq-generale/faq-prise-de-reservation-depuis-le-back-office-modification-de-quantite-et-disponibilites.md) - [Yoplanning Connectivity & Integrations](https://docs.yoplanning.support/en/faq/faq-generale/connectivite-and-integrations-de-yoplanning.md) - [Why doesn't Yoplanning include invoicing?](https://docs.yoplanning.support/en/faq/faq-generale/pourquoi-yoplanning-nintegre-pas-la-facturation.md) - [FAQ for settings](https://docs.yoplanning.support/en/faq/faq-pour-le-parametrage.md) - [Why don't the discounts set in the product appear online?](https://docs.yoplanning.support/en/faq/faq-pour-le-parametrage/pourquoi-les-reductions-parametrees-dans-le-produit-napparaissent-pas-en-ligne.md) - [Solving the Problem of Products Not Displayed in the AI ​​Schedule on Yoplanning.pro](https://docs.yoplanning.support/en/faq/faq-pour-le-parametrage/resolution-du-probleme-des-produits-non-affiches-dans-le-planning-potentiel-sur-yoplanning.pro.md) - [Understanding information visibility in the booking module](https://docs.yoplanning.support/en/faq/faq-pour-le-parametrage/comprendre-la-visibilite-des-informations-dans-le-module-de-reservation.md) - [FAQ: Integrating a staff member's mobile number into reminder emails](https://docs.yoplanning.support/en/faq/faq-pour-le-parametrage/faq-integration-du-numero-de-mobile-dun-staff-dans-les-e-mails-de-rappel.md) - [Why can't I change the font in email templates? (faq/faq-pour-le-parametrage/pourquoi-je-ne-peux-pas-changer-de-police-de-caractere-dans-les-template-demail.md)](https://docs.yoplanning.support/en/faq/faq-pour-le-parametrage/why-cant-i-change-the-font-in-email-templates-faq-faq-pour-le-parametrage-pourquoi-je-ne-peux-pas-ch.md) - [FAQ : Vente en Ligne Après le Début de la Prestation](https://docs.yoplanning.support/en/faq/faq-pour-le-parametrage/faq-vente-en-ligne-apres-le-debut-de-la-prestation.md) - [Mise en Place d'une Connectivité pour les Offices du Tourisme Équipés de Orchestra](https://docs.yoplanning.support/en/faq/faq-pour-le-parametrage/mise-en-place-dune-connectivite-pour-les-offices-du-tourisme-equipes-de-orchestra.md) - [Mise en Place d'une Connectivité pour les Offices du Tourisme Équipés de Ingénie](https://docs.yoplanning.support/en/faq/faq-pour-le-parametrage/mise-en-place-dune-connectivite-pour-les-offices-du-tourisme-equipes-de-ingenie.md) - [Importer un fichier client dans Yoplanning](https://docs.yoplanning.support/en/faq/faq-pour-le-parametrage/importer-un-fichier-client-dans-yoplanning.md) - [Paiement en 3 fois sans frais avec Klarna via Stripe](https://docs.yoplanning.support/en/faq/faq-pour-le-parametrage/paiement-en-3-fois-sans-frais-avec-klarna-via-stripe.md) - [FAQ des Staffs](https://docs.yoplanning.support/en/faq/faq-des-staffs.md) - [Comment retrouver mes fiches d'honoraires sur Yoplanning.pro](https://docs.yoplanning.support/en/faq/faq-des-staffs/comment-retrouver-mes-fiches-dhonoraires-sur-yoplanning.pro.md) - [Comment renseigner son IBAN](https://docs.yoplanning.support/en/faq/faq-des-staffs/comment-renseigner-son-iban.md) - [Guide de Modification de l'Email dans Yoplanning](https://docs.yoplanning.support/en/faq/faq-des-staffs/guide-de-modification-de-lemail-dans-yoplanning.md) - [Activer les Notifications par E-mail pour les Sessions à Venir](https://docs.yoplanning.support/en/faq/faq-des-staffs/activer-les-notifications-par-e-mail-pour-les-sessions-a-venir.md) - [Travailler dans Plusieurs Structures Différentes avec Yoplanning](https://docs.yoplanning.support/en/faq/faq-des-staffs/travailler-dans-plusieurs-structures-differentes-avec-yoplanning.md) - [Comment imprimer la fiche de session sur Yoplanning.pro](https://docs.yoplanning.support/en/faq/faq-des-staffs/comment-imprimer-la-fiche-de-session-sur-yoplanning.pro.md) - [Je ne vois plus le bouton de filtre en haut à droite dans mon interface Yoplanning](https://docs.yoplanning.support/en/faq/faq-des-staffs/je-ne-vois-plus-le-bouton-de-filtre-en-haut-a-droite-dans-mon-interface-yoplanning.md) - [Gérer mes disponibilités et mes indisponibilités dans Yoplanning](https://docs.yoplanning.support/en/faq/faq-des-staffs/gerer-mes-disponibilites-et-mes-indisponibilites-dans-yoplanning.md) - [Synchroniser mon compte Google Agenda avec Yoplanning](https://docs.yoplanning.support/en/faq/faq-des-staffs/synchroniser-mon-compte-google-agenda-avec-yoplanning.md) - [Déplacer un élève d'un cours à un autre (harmonisation)](https://docs.yoplanning.support/en/faq/faq-des-staffs/deplacer-un-eleve-dun-cours-a-un-autre-harmonisation.md) - [Comment modifier les horaires affichés sur le planning ?](https://docs.yoplanning.support/en/faq/faq-des-staffs/comment-modifier-les-horaires-affiches-sur-le-planning.md) - [Modification des coordonnées en entête de fiche d'honoraires](https://docs.yoplanning.support/en/faq/faq-des-staffs/modification-des-coordonnees-en-entete-de-fiche-dhonoraires.md) - [Modifier le mot de passe sur Yoplanning.pro](https://docs.yoplanning.support/en/faq/faq-des-staffs/modifier-le-mot-de-passe-sur-yoplanning.pro.md) - [FAQ : Comment fonctionne le bouton "Réservez \[prénom\]" ?](https://docs.yoplanning.support/en/faq/faq-des-staffs/faq-comment-fonctionne-le-bouton-reservez-prenom.md) - [Réserver à nouveau (Rebooking)](https://docs.yoplanning.support/en/faq/faq-des-staffs/reserver-a-nouveau-rebooking.md) - [Changer l’affichage du planning (Vue Liste ou Vue Planning)](https://docs.yoplanning.support/en/faq/faq-des-staffs/changer-laffichage-du-planning-vue-liste-ou-vue-planning.md) - [Consulter son Dashboard (Statistiques personnelles)](https://docs.yoplanning.support/en/faq/faq-des-staffs/consulter-son-dashboard-statistiques-personnelles.md) - [FAQ – Visibilité du planning entre moniteurs](https://docs.yoplanning.support/en/faq/faq-des-staffs/faq-visibilite-du-planning-entre-moniteurs.md) - [FAQ : Pourquoi ma session est entourée en rouge ?](https://docs.yoplanning.support/en/faq/faq-des-staffs/faq-pourquoi-ma-session-est-entouree-en-rouge.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.yoplanning.support/en/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.